Starting July 1st, the EU has removed the low-value exemption from VAT charges. Orders that previously may not have had taxes applied will now have a VAT charge. Pusheen Shop is not responsible for any additional taxes, fees, logistics, or other additional charges required by your local government or delivery service to receive your package.
If your package is shipping outside of the USA, it may be subject to import taxes or customs fees.
Pusheen Shop is not responsible for any customs fees that you may be charged for importing goods. It is the sole responsibility of the customer to pay these fees and pick up packages held by a customs office.
We are required by law to declare all items at their actual price. We cannot mark packages as gifts or mark down the value of the product to evade customs charges.
Customers have the option to prepay the duties and taxes charged by their country for importing goods as a part of Pusheen Shop checkout. Not paying duties & taxes at time of checkout may result in those fees being charged at time of delivery, and may cause delivery delays.
If you have any questions regarding the customs policies of your country, you can contact your local customs office directly.