Pusheen Shop allows cancellations on any orders that are processing and have not shipped. If you are unsure if your order has shipped, you can refer to any recent order email notifications, log in to your Pusheen Shop customer account, or contact us for more info.
Pusheen Shop is unable to cancel orders that have already shipped. However, once you have received your order, you may submit a return request to begin the returns process. Please note that some items are not eligible for returns, such as footwear, intimate apparel, and perishables.