When your order is placed and later shipped, automated order and shipping confirmation emails are sent to the email address that is provided at the time of check out. If you did not receive these emails, please check your spam folder and add email@example.com to your address book. Please note that if there is a typo in the email address you provided during checkout, it is not automatically corrected by our store.
Occasionally, some email providers may experience difficulty receiving our automated emails or responses from our helpdesk. If you have already placed your order or submitted a customer care ticket but are having difficulty receiving or locating these emails, we can offer to send these emails to an alternate email address that may have less issues receiving them.
If you are still unable to locate these emails or need to have them resent to another address, please contact us. Please be sure to double check that your email address is correct before confirming your order to avoid any issues!